Refund & Return Policy (Satisfaction Guaranteed)

We want you to love your Artisan & Blooms home decor items. If you're not completely satisfied, we offer a hassle-free 30-day money back guarantee and for Large Sofa Sectionals a 15-day money back guarantee The Return Shipping cost for Large Sofa sectionals will not be covered By Artisan & Blooms in a rare event you wish to return it. Simply contact our customer support ( within 15 or 30 days of delivery and we'll guide you through the return process for a full refund.

To be eligible for a refund:

  • Items must be unused and undamaged, in their original condition.
  • Return requests must be initiated within 30 days of delivery.
  • Sofa Return requests must be initiated within 15 days of delivery

Please note:

  • Customized or personalized items may not be eligible for return, unless damaged or defective.
  • Return shipping costs are the responsibility of the customer, unless the item is damaged or defective on arrival. 

For damaged or defective items, contact our customer support for prompt assistance.

Thank you for choosing Artisan & Blooms. Your satisfaction is our priority.

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